This Etched Black Marble Countertop in Franklin, TN Needed Our Stone Honing Service to Recover Its Shine

November 20, 2017

When it comes to countertops, marble is one of the most commonly chosen stones because of its durability and elegance. Besides, it comes in many different colors and homeowners can choose from different types of finishes depending on what the stone will be used for. This family's kitchen in Franklin, TN was beautiful. There was a black marble countertop in the center of the room that gave the kitchen an elegant look. Five years had passed since the marble was installed, and time was showing the countertop no mercy. Several liquids had seeped into the natural stone, which had caused it to etch over time. However, one weekend they decided to do something about the countertop and bought several cleaning products at a local store and tried to remove the etch marks on the marble.


After one cleaning session, there was no change. They thought it was just because the stone needed more than one session to see progress. But after three weeks of trying, their cleaning efforts had still not achieved the results they wanted—the marble was still looking dull and the etch marks were still there. That's when they both realized that professional help was the best option for them to fix the problem, so they started search for a reliable, high-quality stone honing company in Franklin, TN.

The wife called some of her friends to ask for help. A close friend told her about a wonderful company that did an amazing job with her marble floor. The couple immediately got on their computer and started to search for the company that her friend had mentioned: Sir Grout Nashville. They noticed that our company was among the top search results. On our website, they saw some of the before and after photos of previous work we've done, and they also read several testimonials. After this, they were convinced and called us to schedule a free, in-home consultation.

On the day of the consultation, our expert arrived at the clients' home to examine the black marble countertop that they were so worried about. The technician immediately noticed the etch marks the stone had and how dull it looked. He explained that marble can deteriorate in several different ways, such as flaking, scratching, staining, or etching. In this case, the marble countertop had etched due to contact with acidic liquids like fruit juices and improper cleaning methods. The residents asked the technician if he could restore their countertop. Our expert assured them that a stone honing and polishing would bring back its shine. They agreed without hesitation. They just wanted to see their countertop looking beautiful again.

Marble can be more prone to etching and scratching than other natural stones, but that does not mean marble isn't a very durable stone. The problem is that marble's chemical composition does not react well when exposed to acidic substances. Besides, the use of very strong detergents can cause marble to dull over time.


On the day of the appointment, our expert technician showed up and was ready to start the process. The first step was to completely clean the stone surface. To accomplish this, our technician soaked the countertop with an appropriate marble cleaner for a few minutes to make sure all the dirt was removed from the stone. Then the marble was machine scrubbed.

Now it was time to hone the stone, so our expert used low grit diamond pads to eliminate the etch marks. Once the marble was mark and etch free, higher grit pads were used to polish the stone to the mirror finish that the residents wanted.

The job was done, and our technician was ready to show the results to the couple. The wife couldn't believe that their black marble countertop was looking brand new. It was so shiny, glossy, and beautiful. The husband was amazed by what our stone honing service could do. They thanked us and mentioned that they would recommend us to anyone who is having a problem with their hard surfaces.

The residents asked our technician for some advice on how to keep their marble countertop that shiny. Our technician told them that marble is a beautiful natural stone that needs non-acidic cleaning products that are specifically designed for use on marble.

Our technician also advised them that any acidic substance that is spilled on the counter — like orange juice, lemonade, or white vinegar — must be cleaned up right away. Why? The longer the substance stays on the surface, the more damage it can do. The couple thanked our expert once again for his incredible work.

If you have natural stone surfaces in your house that have etch marks, you need professional help. Sir Grout Nashville can help you! We are experts in hard surface restoration. Do not hesitate to contact us. If you want to schedule a free, in-home consultation, call us at (615) 649-5929 or fill out our "Request a Quote" form on this website. Also, you can subscribe to our newsletter.

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