A Marble Shower in Franklin, TN, Was Restored After an Excellent Stone Cleaning Service

September 01, 2024

Marble surfaces are beautiful and stylish, ideal for any area of the home, but they are susceptible to damage and become unsightly without proper care. In certain instances, professional help is required to restore long-term damage caused by day-to-day wear or harsh cleaning products.


Our client in Franklin, TN, contacted us because she needed help restoring her marble shower. She cleaned the surface regularly, but it remained grimy and unappealing despite her efforts. After trying other methods that didn't work, she decided to look for professional assistance. The owner went online and searched for stone cleaning services in Franklin, Tennessee, and found Sir Grout Nashville at the top of Google's results.

The homeowner visited our user-friendly website and was happy to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which instilled the confidence she needed to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. The owner welcomed us into her home and we quickly assessed the issues in her shower, noticing the surface was in poor condition. The marble was stained, and the grout wasn't adequately sealed, which contributed to discoloration and decay.

After discussing our assessment with the owner, we suggested the best solution to restore the surface. We recommended our stone cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address all the issues, color seal the grout to revamp its color, and ensure the marble surface would look like new again.

We gave her a no-obligation quote detailing the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's house on the appointed day and time, ready to restore the shower. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and proceeded with our multi-step process, letting the homeowner know we were available to answer any questions she might have.

First, we deep-cleaned the surface using our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout to ensure a beautiful, consistent appearance.

For the following step, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we explained to the client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.

Finally, we sealed the stone with an impregnating sealant, adding an extra layer of protection that enhances the beauty of the marble and can last for a long time with proper care.

After cleaning up, we met with our client and showed her the results. The owner was thrilled to see the renewed appearance of the surface and said the shower looked perfect. She thanked us for the outstanding outcome and promised to recommend our services to family and friends with hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her marble shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the stone and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and after using the shower, drying the surfaces with a squeegee, towel, or terry cloth.

Ready to have a restored shower as well? Sir Grout Nashville has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (615) 649-5929 or by using our online scheduling option to schedule a free quote.