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A Grout Recoloring Service Was Just What This Client's Coffee Shop in Franklin, TN Needed to Bring in More Customers

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January 07, 2019

Hygiene is probably one of the most crucial aspects when running a food business. For a business owner in Franklin, TN hygiene only came second to maintaining the quality of the products. She always made sure to deliver the best possible experience to her customers. One day, a client walked into her coffee shop at Cool Springs mall and asked her if the brown-colored grout and grid design on the shop's counter and walls were intended. After speaking to the client for a while, the owner realized that despite being fully clean, the grout on the shop's surfaces appeared to be dirty.

Before and After Picture of a Tile Coffee Shop Grout Recoloring Service in Franklin, Tennessee
The owner was concerned because she didn't want to give off the wrong impression with the grout's color. After thinking it over a few days, she finally decided to have the grout's color changed. She knew leaving the job in the hands of professionals would guarantee the best possible results, so she went online and searched for grout recoloring experts in Franklin, TN. Shortly after, she found our website. After watching the video testimonials from satisfied customers and browsing the picture gallery, she called to schedule a free evaluation.

On the day of the consultation, our experts visited the coffee shop to inspect the grout. Overall, the grout was in great shape. The fixtures had just accumulated a bit of dirt. The shop owner explained she only wanted to have the grout recolored to better match the tile. Our team quickly understood why that was the case. At first sight, the brown-colored grout lines looked dirty and gave the surfaces an unhygienic appearance.

Our techs assured the client they could solve the problem with a two-step grout recoloring service. First, our crew would thoroughly clean the surfaces. Next, they would apply our flagship sealant, ColorSeal, on the grout lines. This high-quality sealant uses epoxy compounds which make grout resistant against water, mold, mildew, grime, and other external agents. ColorSeal also comes in any color that the client prefers. The customer agreed to our proposal and scheduled another appointment for later that week.

On the day of the job, our experts went back to the coffee shop to perform the grout recoloring service. They started by soaking the surfaces with a pH-neutral cleaner that is safe for tile and grout. This cleaner can also vastly decrease the number of bacteria on any surface for an extended period of time after application. Next, they used a high-speed scrubber to remove the dirt from the grout lines. After they made sure the surface was clean, they continued with the second step, which is the application of ColorSeal, our proprietary sealant. This is a thick grout sealer that makes grout easier to clean. The color was white, as requested by the customer.

As shown by the pictures, the white-colored grout completely changed the appearance of the surfaces. The business owner was happy with the outcome. Our experts had successfully recolored the grout lines and there was no trace of the brown color they once had. She thanked our experts and told them she should definitely call back for maintenance.

Before leaving, our team made sure to give the customer some maintenance tips to keep the grout in good shape. They suggested cleaning the surface at least once a week with a pH-neutral cleaner like Sir Grout's Natural Hard Surface Cleaner. Unlike highly acidic cleaners, it doesn't eat away at grout. Using a cleaner that is safe for both tile and grout is the most important step when it comes to preserving any surface. They also recommended wiping the surfaces dry with a dry mop instead of allowing them to air-dry. With these simple tips, the surfaces will remain in great shape until the next maintenance session.

When looking for a professional grout recoloring for your business in Franklin or nearby areas, hiring Sir Grout Nashville's commercial tile and grout services will always be your best bet. Here at Sir Grout Nashville, we have the necessary tools and expertise to surpass your expectations. Call us at (615) 649-5929 or fill out the "Request a Quote" form at the bottom of this page to schedule a free, in-home consultation today. Don't forget to subscribe to our newsletter to keep up with our latest news and promotions.

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